Context:
We’ve worked in partnership with Young’s to deliver a range of development projects, from: Operational Leadership Development, Leadership Coaching, Influence, Presenting and Teams & Performance.
Focus:
Building the capability and confidence in managers and leaders across the business.
Solution:
Bespoke development, tailor made for the participants’ and the organisation’s needs.
Working in partnership with Make Real Progress
What was it like to work with us?
We asked Gail Khan, HR Director at Young’s to share her experience of working with us.
I first met Katy when I joined one of her virtual sessions over lockdown, which gave me a great insight into the way she works and how she delivers. I felt that she’d be a great fit for us at Young’s. And I was right! She really gets us, the way we work and our people.
Just one example is how she adapts her sessions to be so practical. In our industry, some people get turned off by theory. But she strikes a balance of making it interesting, hands on and accessible – which can be a hard balance to achieve.
Another is how she works fluidly with our entrepreneurial minds. We can be rule breakers and she gives us space to test things, go into free flow and then guides us back seamlessly. And a third is how well she communicates with me, the participants and the Executive sponsors.
At Young’s we want to work with somebody who’s going to be our partner, and Katy’s style is very collaborative.
She listens, questions and understands what we want to achieve, actively suggesting options for us that we might not have considered.
Often we’ve found in the past that people have a course and just one way of running it. The same course that they deliver time and again to whatever audience, whatever industry.
Katy’s willingness to adapt her content, create bespoke solutions and draw on her massive wealth of experience – even on the fly – is fantastic.
I’ve seen her reading the room and modifying plans, or even introducing new activities based on what’s needed in the moment by the participants in the room to achieve the outcome.
So, I’d especially recommend Katy for tailored and collaborative, partnered development.
Our people really rate Katy and have taken a lot from her programmes. We’ve seen the difference in how people present, lead, coach and here are just a few comments from participants:
