Buster + Punch: Real Leadership Growth
Context
We’d previously delivered 2 highly successful Professional Presenting programmes, and Buster + Punch approached us to discuss supporting their people leaders
Focus
Building the confidence and skillsets for 12 of their people leaders, ranging from 1st time, newly appointed managers to members of the Senior Leadership Team
Solution
Our flagship LEAD! programme, with a few adaptations, including bespoking a final group coaching session to fit their needs
The results
An average increase of 31% in their perception of skill and confidence levels from before to after the programme, across the 5 modules.
With an outstanding 42% increase in skills and confidence in the core focus area of ‘Lead Performance’ focussing on: Setting clear expectations, giving and receiving feedback, holding effective 1-1 conversations
What was it like to work with us?
Our aim is to partner with the companies that trust us to deliver their development programmes. Being easy to work with, adaptable and credible. Callum Davies, HR Manager, shared his thoughts about working with Katy:
I've had the privilege of working with Katy for a couple of years now on both Presentation Skills and Leadership Training, and I can honestly say that from start to finish, Katy exceeded our expectations.
Katy took the time to truly understand the training needs of our business to ensure the delivery was exactly right for our participants. She offered flexibility, empathy and a level of professionalism I've not seen before from any other training provider.
Working with Katy is so easy and straight forward. You know exactly what you are going to get and she put me at complete ease before, during and after the programme.
What I really like about Katy is her ability to adapt to changing situations and to read the room. For example, during the LEAD programme as the modules went on, Katy identified certain topics that needed a greater focus to support our participants learning and development. In the Presentation Skills course, she instantly put everyone at ease and created a safe space for people to learn in and share ideas.
Katy strikes the perfect balance of knowledge based learning and practical work. Her training methods, style and approach are modern and fresh and incredibly well received by all.
What have participants implemented from the programme?
Just a few examples shared by participants. After each module, we established their focus and set accountability for action.
“I’ve implemented a "manual of me" for everyone, especially for when new starters begin this would be highly valuable. I’ve also held myself accountable to be a better listener and use Quick WIN coaching, particularly in my 1:1's”
“I’m using the coaching techniques in my 1:1s to build trust and using the circle of influence to better manage situations as I previously stressed over the little things - I can’t control everything!”
“Feedback is now a normal part of how we work together. I’ve also made my 1:1s more interesting and effective”
“We need to hit specific KPIs and numbers, so I’ve worked on creating clarity for the team. Before the programme, I tried to compensate for under delivery, whereas now I support and coach them to build their confidence and skills”
“I’ve already adjusted my 1:1s to focus on development goals and opportunities. EPIC Growth was … Epic!”
“We now have daily stand ups at the start of the day”
“I’ve created a team GROWTH scorecard for all the teams in the department”
“Since the training I’ve been putting into practice multiple techniques with my team. I’ve had to have some difficult conversations which were hugely out of my comfort zone but using the methods learnt in the training this has been massively helpful in creating a structure”
What did they think of the programme and what difference has it made?
Not only did the participants gain the toolkits and skills to grow as People Leaders, they benefited from building relationships up, down and across the business and their confidence soared!
“We are seeing the differences in individuals’ performance and as a team we are performing well, even with 3 new team members”
“It has made me more confident as a leader and the source material will help me to train the less experienced leaders within the team. For the business it does help the leadership team support each other and challenge each other”
“It has given me the confidence as a new manager to take control of my team as well as managing up which has been the most difficult thing for me. I loved every minute of the programme and it has taught me so much”
“Naturally I lack a bit of self-awareness and did not realise before-hand the importance of some of the foundational leadership skills. The programme was well structured, and gave just enough detail on a wide variety of leadership skills that allowed me to pick out the key areas I needed to work on, whilst also making the material diverse enough to benefit others within the room with their unique challenges and areas for development”
“I loved the environment that Katy developed for our training days. Training can be dull, the sessions with Katy were the polar opposite. It also developed relationships with colleagues who I don’t often interact with”
“Katy is a true professional and the programme was so very well structured and thought out. Each module was different and allowed us to interact with different members of the workplace we normally wouldn't. She is always happy to take on feedback and you can tell she really listens to this as she modifies each next session based off this. I have already implemented some of the tools provided and know there is still so much more for me to utilise”