Do you need development that isn’t a whole programme for one group of people? Perhaps you’re looking for a range of options which people can join according to their specific needs. Well, you’re in the right place! 

Some of our customers told us they wanted management development, but not the whole Lead programme. Others wanted a shorter version of Influence ABC®. So we listened! 

Our new Mix & Match is specially designed to cover some of our most frequent requests for development. You can choose just one session, or … mix and match several. We can run them in-person, or virtually. The key word here is flexibility. 

Delegation & empowerment

You can’t deliver everything yourself, but you don’t have the time to get others up to speed or feel that you can’t trust them to do it well. It’s a familiar predicament. But there are ways to tackle it.

We'll be covering:

  • Your specific delegation barriers and challenges
  • Identifying how ready your team members are to take on additional responsibility and the tasks you’re able to delegate
  • Building empowerment. How to take it step by step

Building Engagement & Performance

A whistle-stop tour of the key areas of focus for managers. Great as an intro module, before doing a deeper dive in any or all of the 4 corner-stone areas.

We focus on:
  • Why it’s so crucial NOW to focus on engagement and understanding the drivers of performance
  • Your role as a manager and the difference you can make with the 4 corner-stone areas of:
    • Trust and Support
    • Clear Expectations
    • Regular Guidance (feedback and coaching)
    • Career and Development

Building Trust & Support

Trust and support matter in any working relationship are crucial for keeping your team engaged and performing.​

We'll be covering:
  • Balancing support and challenge
  • ​Building psychological safety in your team
  • Understanding the drivers and threats to human behaviour and performance
  • Tips for great support and trust building conversations

Setting clear expectations

Expectation setting is one of the most fundamental roles of a manager – and it matters even more when working in hybrid and remote teams.

Your team need to know what’s expected of them so they can deliver. You need to know what you expect from them so you can hold them accountable.​

  • Types of expectations – individual behaviours, team agreements and performance
  • Great expectations: ways to set super clear expectations and how to hold people accountable
  • Identifying where you can be clearer in setting expectations and planning for when and how you’ll put it into action

Giving & Receiving Feedback

If feedback is ‘what we do around here’ – the culture feels markedly different. People know where they stand and where they can improve.

Managers who role model receiving feedback well are much more likely to be able to land it well. This workshop focuses on the techniques to do this:

  • How thinking differently about feedback and your role as a manager can really help
  • ​ Role-modelling receiving feedback
  • How to deal with your feedback challenges
  • Golden rules of feedback and the frameworks that really work!

Getting performance back on track

What’s the start point if you’ve not coached others before?

It all starts with a coaching mindset and the ability to withhold judgement, be curious and ask great questions. This workshop is what you need if you don’t yet know the what, the why and the first steps to take.

You’ll discover:

  • The principles of good coaching
  • Your ‘default’ style on the coaching continuum
  • The difference between coaching, consulting, directing, mentoring and therapy
  • How to ask great questions with the GROW framework

Career Development

How can you support your team’s careers?

It doesn’t mean that you have to have all the answers for them. But knowing the right questions to ask and tools to use means that you’re helping them to help themselves.

In this workshop, we explore how to:

  • Uncover what people want and need from their career
  • Identify and build on people’s natural strengths
  • Focus on their purpose and motivation for next roles
  • Enable them to build the relationships they need

Development & Learning at Work

It’s not all about courses!

So how do you know what development will be right for the people in your team? And how can you support them with it?

We’ll be working through:

  • How to engage your team members in a development conversation
  • How to make development E.P.I.C.
  • Trust and Support
  • Clear Expectations
  • Creating a personal development plan that adds value

Boosting Confidence

​Whether it’s your own confidence levels, or that of your teams, this workshop will help you to:

  • ​Build the psychological flexibility to deal with confidence challenges
  • Understand how thoughts and emotions impact on our mindset and actions
  • Identify unhelpful thinking patterns and ways to loosen their grip
  • Focus on the small steps to make a dramatic difference to confidence levels

Resilience R.E.S.E.T.®

Resilient people have the capacity to adapt to recover from setbacks, deal with pressure and adapt to challenging circumstances.

Proactively building our resilience levels enables us to reduce potential stress levels.

We focus on:
  • Building awareness of our unique perceptions of pressure
  • Recognising the difference between stress and resilience and how to focus on what you can control and influence​
  • Tools and techniques to learn how to respond in more resilient ways​
  • Planning our own resilience R.E.S.E.T. ® and how we can support our teams to do the same

Building your influence toolkit

​As a people manager, you have ‘positional’ power with your teams. But that will only get you so far. Learning how to leverage your ‘personal’ power will accelerate your results and is also key to working well with peers and more senior stakeholders.

You'll learn:
  • 3 key influence styles and tactics that build your assertiveness, build relationships and create impact
  • How to bring the styles to life with the right words, tone of voice and body language
  • How to flex your natural style to expand your range of influence​

Stakeholder Management

A stakeholder is anyone who can affect or is affected by any work that you do.

How do you identify who those people are, and how best to engage with them to get your work over the line?​

We’ll focus on:

  • Identifying your core stakeholders and their levels of interest and influence
  • Establishing how best to engage and communicate with them
  • Tackling your key stakeholder challenges

Let’s have a chat to see how a Mix & Match of workshops can help your people to
Make Real Progress in their roles!

9 Essentials for all virtual leaders to get right


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